For sixty-one episodes Dino asked the questions. This time Dave Savage put him in the hot seat and pulled out the system he had never fully explained on the show — thirteen to sixteen gifts per client, under four hundred dollars total, sent before, during and after the transaction.
The first gift goes out the day of pre-approval, not closing. As Dino puts it: he already knows he’s going to do a good job, so why wait until the end to prove it? Inside are the gift that beat a five-hundred-dollar gift card, the best closing gift he’s seen in twenty-nine years, and what he sends the moment an offer gets rejected.
In this episode of The Way, Dino Katsiametis sits down with Heather Lovier, COO of Rocket Companies. Heather shares her incredible multi-decade path starting as an entry-level loan processor in 2001 and rising through the ranks over a 23-year tenure to manage operations for a publicly traded industry juggernaut.
Heather pulls back the curtain on the massive structural systems that run Rocket Companies like an agile, hyper-focused startup. She deconstructs how her team successfully managed the simultaneous, high-speed integrations of multi-billion dollar data books, why corporate longevity requires falling completely in love with the operational problem, and what Rocket’s evolving AI ecosystem means for local mortgage brokers looking to scale their territory.
In this episode of The Way, Dino Katsiametis sits down with Anthony Casa, CEO of UMortgage. Anthony shares his remarkable story of dropping out of school at age 13 to support his family, working 80 to 100 hours a week in an Italian restaurant—an experience that completely forged his legendary work ethic and understanding of customer psychology before he entered the mortgage industry at 18.
Anthony pulls back the curtain on his multi-stage career, from running Garden State Home Loans to founding the Association of Independent Mortgage Experts (AIM) and pioneering the Arrive technology platform. He discusses the major transition from building for pure size to curating high-trust organizational culture, and why building universally adopted systems is the only way to generate predictable wealth for modern self-sourced mortgage originators.
In this episode of The Way, Dino Katsiametis is joined by Drew Gillett, VP of Marketing at Guild Mortgage. Managing a fully remote, 55-person elite marketing team supporting over 2,000 loan officers nationwide, Drew brings a wealth of modern brand-building expertise to the microphone. He details how high-performing mortgage advisors can break through market noise by executing highly disciplined, repeatable digital strategies across short and long-form channels.
Drew pulls back the curtain on why consistency always beats hunting transient, shiny new industry objects. He shares his blueprint for turning social media platforms into an online sphere of influence, avoiding compliance and jargon traps, and shifting perspective away from part-time habits to treating origination like a long-term business asset.
In this season one finale of The Way Podcast, host Dino Katsiametis sits down with fellow industry veteran Ryan O’Kane, CEO of Arbor Financial Group. Having both launched their mortgage careers in 1998, Dino and Ryan bring a combined half-century of real-world knowledge to the table. They unpack the bruising reality of the 2021–2024 market cycle, the rapid evolution of internal AI development, and the enduring power of human connection in a relationship-driven business.
Whether you are looking to scale your own branch, maximize your local networking groups, or buy back your time to achieve true work-life balance, this episode serves as an actionable masterclass for modern leaders..
In this episode of The Way, Dino Katsiametis sits down with Rich Weidel, CEO of Princeton Mortgage. With a background as an investment banker at Goldman Sachs, Rich stepped into a small mom-and-pop shop in 2017 and led a massive rebuild. He scaled the company into a top 20 wholesaler before completely transitioning out of wholesale in 2022 to pioneer a hyper-lean retail infrastructure.
Today, Rich oversees an elite team of 60 originators tracking at $700 million in annual volume. He pulls back the curtain on how they dominate by rejecting bloated corporate overhead, re-engineering back-office systems with AI automations, and proving that long-term sustainable growth is fundamentally a courage problem, not a capital constraint.
In this episode of The Way, Dino Katsiametis is joined by the father-daughter lending team, Bill and Victoria Clayton. Bill is a 30-year mortgage industry veteran who literally grew up in the business, and Victoria represents the family’s third generation of elite originators.
Despite only being her third full year in loan origination, Victoria is on track averaging a spectacular six to eight closed units every single month. They pull back the curtain on how they dominate their regional footprint through uncompromised face-to-face trust, flawless operational integration, and sophisticated long-term cash flow and debt advisory planning.
In this episode of The Way, Dino Katsiametis is joined by Steven Ross, an elite real estate professional and author of Doors Open When You Knock. By his own admission, Steven possesses the absolute “worst” psychological profile for a traditional real estate agent—he is an introverted, slightly antisocial tech professional who completely avoids networking events and refuses to work nights or weekends.
Yet, over a 22-year career, he has built an absolute powerhouse of a business by executing on one remarkably basic, highly disciplined concept: he knocked on more than 125,000 physical doors. Steven shares how he completely flipped the script by rejecting standard transactional behavior, transforming his identity from a frantic “asker” into a high-value “giver” to build an empire of long-term relational trust.
In this episode of The Way, Dino Katsiametis is joined by Alan Mack, the founder of Mack Financial Services. With over 38 years of experience in the industry, Alan has closed over a billion dollars personally and consistently ranked as the top producer in the United States for major institutions like Wells Fargo, Citibank, and Bank of America.
After retiring from corporate banking, Alan saw a gaping chasm in the luxury market and reinvented his business model. Today, he operates entirely as an independent financing advisor to the ultra-wealthy, captains of industry, and famous sports figures—charging flat consulting fees and utilizing a secret “backdoor” network of private banks to secure rates and custom jumbo structures that cannot be advertised to the public.
In this powerful episode of The Way, Dino Katsiametis welcomes back long-time friend and industry titan Joshua Mettle. A high-performance mortgage advisor, real estate investor, and coach, Josh dives deep into the philosophy of success, the discipline required to maintain it, and the “fear of tomorrow” that drives him to maximize every experience.
Josh shares his journey from a childhood on food stamps to building a nine-figure real estate portfolio and a elite mortgage practice. He challenges listeners to pivot from being “loan officers” to “mortgage advisors,” emphasizing that true success is not something you catch, but something you attract by the person you become.
In this episode of The Way, Dino Katsiametis sits down with Carl Streicher, Ethos
Lending’s new Director of Mentorship and Growth. With a career spanning back to 1990, Carl brings decades of “old school” wisdom to a modern mortgage world. They discuss the transition from being a simple “loan officer” to a true “mortgage advisor,” the evolution of the builder business, and why the “go-giver” mentality is the fastest path to success.
Carl shares his journey from witnessing the 1987 stock market crash on his first day as an intern to leading major divisions at Bank of America and eventually finding his home in the broker world. This episode is a masterclass in building a career based on transparency, vulnerability, and a big heart.
In this special episode of The Way, Dino Katsiametis welcomes back “repeat offenders” Rick Mount and Mike Hardy. Often described as the Socrates and Confucius of the mortgage world for their deep wisdom and constant pursuit of knowledge, Rick and Mike return to discuss their transition from the Independent Mortgage Banking (IMB) space to the hybrid broker model.
They dive deep into the pros and cons of the entire industry, exploring why the tide is turning toward the broker side and how professional originators can “meet the market where the market is”. Whether you are a “thoroughbred” originator looking for more control or an entrepreneur at heart, this episode provides a roadmap for navigating the future of mortgage lending.
In this episode of The Way, Dino Katsiametis sits down with industry veteran Natalie Overturf to discuss her 30+ year journey in the mortgage industry. From starting as a temporary receptionist in 1993 to becoming a top-producing branch manager and coach, Natalie shares her hard-earned wisdom on how to survive and thrive through market shifts. They dive into the critical intersection of modern technology and the “old school” art of relationship-based lending, exploring why the best originators refuse to hide behind their screens.
In this milestone 50th episode of The Way, Dino Katsiametis sits down with Austin Niemiec, Chief Revenue Officer at Rocket, to discuss the intersection of high-stakes leadership, cutting-edge technology, and the enduring power of human connection in the mortgage industry. Austin shares his 18-year journey at Rocket—starting as a loan officer during the 2008 financial crisis and rising to lead the Rocket Pro channel.
They explore how the “largest retail lender in America” is reimagining its relationship with the broker community through transparency, AI-driven efficiency, and a commitment to homeownership as a “beautiful, emotional thing”.
In this episode of The Way, Dino Katsiametis sits down with Jerrid Sebesta, a former TV weatherman turned keynote speaker and coach. Jerrid shares his journey from “boonie” Minnesota to finding his true calling in helping others achieve personal and professional breakthroughs.
They dive deep into the “inner game” of business, exploring how identity, belief systems, and the counterintuitive power of surrender can unlock a life of limitless potential.
In this episode, Dino Katsiametis connects with Eric Levin, CEO of Model Match. What starts with a friendly dispute over a cornhole match quickly evolves into a masterclass on the evolution of recruitment, the power of data-driven decision-making, and the emotional resilience required for “startup mode”. Eric shares his transition from a commission-only recruiter to leading a tech firm that provides deep market intelligence for the mortgage and real estate industries.
They explore why “database” is the wrong word for your past clients and how systems—much like the perfect burger at a high-volume restaurant—are the only way to scale without burning out.
In this episode, Dino Katsiametis, CEO and Founder of Ethos Lending, welcomes Luke Shankula, the CEO of Loans On Demand and founder of Direct Authority AI. As a marketing expert who has been embedded in the mortgage world since 2012, Luke shares his obsession with how artificial intelligence can act as a vehicle to amplify—not replace—the human element in lending.
They dive deep into the world of “vibe coding,” the shift from ChatGPT to more advanced models like Claude and Gemini, and how loan officers can use AI to build a “second brain” for their business.
In this episode, Dino Katsiametis, CEO and Founder of Ethos Lending, sits down with branding and AI strategist Katie Shive. They dive deep into how mortgage professionals and real estate agents can bridge the gap between human connection and cutting-edge technology. Katie shares her personal journey from corporate burnout to building her own consultancy, “The Brand Builder,” and offers actionable advice on leveraging AI to enhance—not replace—your personal story.
The Way Podcast with Dino Katsiametis
In this episode of The Way Podcast, Dino sits down with AI and workforce transformation expert Ben Tasker to break down how artificial intelligence is reshaping the way individuals and businesses operate.
Din-Ben Raw
Ben previously served as the Dean of AI at Southern New Hampshire University, where he launched applied AI programs impacting more than 225,000 learners, and has worked on real-world AI applications ranging from healthcare diagnostics to education systems.
Din-Ben Raw
Together, Dino and Ben explore how professionals — including mortgage loan officers — can begin using AI today to become more efficient, make better decisions with data, and reclaim hours of their day.
From practical tools like call transcription, CRM automation, and AI-driven workflows to larger philosophical questions about whether AI is helping humanity or harming it, this conversation gives a clear and practical roadmap for getting started.
If you’ve been hearing about AI but aren’t sure how to actually use it in your business, this episode breaks it down in a simple and actionable way.
The Way Podcast with Dino Katsiametis
In this episode of The Way Podcast, Dino sits down with Scott Valins, co-founder of Go Rascal, to break down how his brokerage scaled to $3.7 billion in annual production (7,500 transactions, 352 loan officers) — while he personally closed over $100 million.
Scott shares his journey from Cornell pre-med to accidental mortgage broker, surviving the 2008 crash, overcoming insecurity about the profession, and building a culture-driven brokerage model focused on sustainable growth.
This episode dives into leadership, recruiting, time management, loan officer accountability, coaching, AI leverage, and how to build a million-dollar pipeline from scratch
The Way Podcast with Dino Katsiametis
In this powerful episode of The Way Podcast, Dino sits down with Richard Milligan, founder of 4C Recruiting and one of the most respected recruiting coaches in the mortgage industry.
But this isn’t just a recruiting conversation.
Richard opens up about:
This episode dives deep into faith under pressure, leadership identity, recruiting fundamentals, personal branding, scaling, systems, and becoming valuable in a digital world.
If you’re a mortgage leader, branch manager, CEO, or originator who wants to build something meaningful — this episode is a masterclass.
The Way with Dino Katsiametis C…
The Way Podcast with Dino Katsiametis
In this episode of The Way Podcast, Dino sits down with Matt Adler, who closed $249,989,000 across 570 units in a single year — with just two LOAs, a production partner, two processors, and himself.
This is not a hype episode. This is a systems episode.
Matt breaks down:
If you’re a loan officer trying to scale beyond 30–50M and feel maxed out, this episode is a masterclass in structure and leverage.
The Way with Dino Katsiametis C…
The Way Podcast with Dino Katsiametis
In this episode of The Way Podcast, Dino Katsiametis sits down with Kristin Messerli, Co-Founder of First Home IQ, former social worker, researcher, and one of the leading voices on trust, financial literacy, and next-generation homebuyers.
Kristin shares her journey from social work to mortgage education, explains why trust is declining across every industry, and breaks down exactly how loan officers and mortgage advisors can rebuild trust through education, empathy, and human connection — especially in an AI-driven world.
This conversation goes deep into:
If you work with first-time buyers, millennials, or Gen Z — or want to become a trusted advisor instead of a transactional loan officer — this episode is a must-watch.
The Way Podcast with Dino Katsiametis
In this episode of The Way Podcast, Dino Katsiametis sits down with Dustin Owen — founder of TLO (The Loan Officer Podcast), mortgage industry coach, speaker, and former top-producing originator.
This is a deep, real conversation about what actually creates success in mortgage and in life: pressure, discipline, structure, and surrounding yourself with the right people.
Dustin shares his full journey — from being broke, scared, and $10,000 in credit card debt, doing FEMA cleanup work to pay bills, to building a multi-branch mortgage operation, launching one of the most influential mortgage podcasts in the industry, and coaching loan officers nationwide.
If you’re a loan officer who wants more than surface-level tactics — and instead wants lasting success, better habits, and real clarity — this episode is required listening.
The Way Podcast with Dino Katsiametis
In this episode of The Way Podcast, Dino Katsiametis sits down with Geoff Zimpfer — mortgage industry veteran, host of Mortgage Marketing Radio, and founder of Mortgage Marketing Institute.
Geoff shares how loan officers can stop chasing realtors, stop being treated like vendors, and start attracting referral partners by becoming known, trusted, and relevant in their local market.
This conversation goes deep into:
If you’re a loan officer who wants more referrals, better partners, and a scalable business model, this episode is packed with real tactics you can use immediately.
Shayla Gifford on Building a Billion-Dollar Mortgage Team Without Losing Yourself
The Way Podcast with Dino Katsiametis
Guest: Shayla Gifford — Mortgage Industry Icon, Coach,
Industry: Mortgage, Lending, Leadership, Sales
Topics: Mortgage Growth, Coaching, Systems, Balance, Sales Mastery, Mindset
Episode Summary
In this powerful episode of The Way Podcast, Dino Katsiametis sits down with Shayla Gifford, one of the most influential leaders and coaches in the mortgage industry.
Shayla’s journey is raw, honest, and deeply instructive. From dropping out of college and grinding through cold calls, to closing 20 loans in her third month, scaling to a 150-person, billion-dollar organization, and eventually rebuilding her business around systems, balance, and longevity — this episode delivers both inspiration and a practical blueprint.
This conversation goes far beyond production. Shayla breaks down identity, confidence, simplicity, leadership, coaching, and how to make it rain in your own style — without burning out or losing what matters most.
If you’re a loan officer, team leader, or entrepreneur who wants to scale intelligently and live well, this episode is a must-listen.
Shayla Gifford
Ken Perry on Leadership, Confidence, and Building a Mortgage Career That Survives Any Market
The Way Podcast with Dino Katsiametis
Guest: Ken Perry, Founder & President of Knowledge Coop
Industry: Mortgage, Lending, Leadership, Education
Topics: Mortgage Market Cycles, Confidence, Coaching vs Therapy, Systems, AI, Knowledge Coop
Episode Summary
In this episode of The Way Podcast, Dino Katsiametis sits down with Ken Perry, founder of Knowledge Coop and one of the most respected educators in the mortgage industry.
Ken shares hard-earned lessons from more than two decades in lending, leadership, and education — including how to survive market crashes, avoid identity-driven burnout, and build systems that scale through every cycle.
This conversation goes far beyond tactics. It explores confidence through knowledge, the danger of misplaced attribution in both good and bad markets, and why most mortgage professionals struggle not because of the market — but because they were never prepared for volatility.
If you want to build a sustainable mortgage career, lead with confidence, and stay grounded regardless of market conditions, this episode is essential.
AI isn’t coming for your job — but your clients are changing faster than most professionals realize.
In this episode of The Way, Dino sits down with Eric Post, founder of Zi AI and a 20+ year real estate and mortgage industry veteran, for a deep, honest conversation about how artificial intelligence is reshaping consumer behavior, trust, and relevance in knowledge-based service industries.
Eric explains why the biggest threat isn’t AI-powered competitors — it’s the AI-powered consumer having private conversations before they ever call a loan officer or agent.
This episode goes far beyond tools and tactics. It’s about mindset, positioning, personalization at scale, and why the future belongs to professionals who shift from being information providers to trusted guides.
If you want to stay indispensable in a world where knowledge is cheap and automation is everywhere, this conversation will change how you think about your business.
This isn’t just an episode — it’s a masterclass from one of the most trusted voices in lending.
In this powerful episode of The Way, Dino sits down with legendary coach, author, and industry icon Todd Duncan to unpack over four decades of hard-won lessons on building a business that creates freedom, longevity, and real wealth.
Todd explains why relationships—not transactions—create fortunes, how systems unlock true scale, and why slowing down is often the fastest way to grow.
This is proven execution, not theory.
In an industry obsessed with leads, rates, and automation, Justin Padron proves there’s a better — and more profitable — way to build a mortgage business.
In this episode of The Way, Dino sits down with Justin Padron of Neo Home Loans, a relationship-driven mortgage advisor producing nearly $70 million annually by focusing on community, collaboration, and long-term trust — not transactional shortcuts.
Justin breaks down how treating clients like family, building deep local relationships, and partnering strategically with real estate agents and financial planners creates a sustainable, referral-driven business — even in challenging markets.
This episode is a masterclass in old-school fundamentals executed at an elite level.
What You’ll Learn in This Episode:
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For full show notes, links, and extra episode resources, visit dinokatsiametis.com.
Most businesses don’t fail because of bad products — they fail because they never build a scalable monetization and execution strategy.
In this episode of The Way, Dino sits down with mortgage industry veteran and tech founder Gino Fronti for a deep, no-hype conversation on how AI, agentic automation, and operating systems are fundamentally reshaping lending, sales, and modern businesses.
This isn’t about “using AI tools.”
It’s about learning how to operate inside an AI-powered business model — before the market leaves you behind.
Gino breaks down why traditional CRMs, SaaS tools, and bloated tech stacks are failing loan officers… and how a new generation of sales-centric operating systems is eliminating bottlenecks, reducing human error, and giving professionals their time back.
If you’re a mortgage advisor, entrepreneur, or business leader facing shrinking margins and increasing complexity, this episode is required listening.
What You’ll Learn in This Episode
In this episode of The Way with Dino Katsiametis, executive coach and keynote speaker Craig Davis shares his remarkable journey from battling stage-three cancer to leading thousands as a “leader’s leader.” Dino and Craig dive deep into identity, mindset, and reinvention—discussing how to recover from career loss, rediscover purpose, and build businesses with heart and strategy. Craig reveals the frameworks he uses to help CEOs, branch managers, and mortgage professionals scale through clarity, leadership, and “faith plus grit.”
Key Insights from this Episode
In this episode of The Way with Dino Katsiametis, top 1% mortgage producer Abdel Khawatmi shares how faith, discipline, and artificial intelligence helped him achieve a 262% increase in net revenue. Dino dives deep into Abdel’s mindset and methods for scaling a modern mortgage business with purpose and precision.
You’ll Learn:
In this inspiring episode of The Way with Dino Katsiametis, professional coach Michael Regan of Building Champions shares decades of insight on how to lead with purpose, balance work and life, and thrive in a rapidly changing mortgage industry.
Dino and Michael explore:
On this episode of The Way with Dino Katsiametis, John Donnelly, Executive Director of Sales at Service First Mortgage, shares how a 25-year journey in the mortgage industry—and a literal climb up Mount Kilimanjaro—taught him what it truly means to lead, grow, and serve.
Dino and John unpack the lessons behind lasting success:
In this powerhouse episode of The Way with Dino Katsiametis, top-producing mortgage advisor Marc Bui shares his no-BS journey from 19-year-old loan officer to one of the most trusted voices in the industry. From surviving the crash of 2008 to mastering the art of relationship-based lending, Marc dives into how mindset shifts, tactical follow-ups, strategic social media, and client-first communication transformed his business.
Key Insights from this Episode
Whether you’re a new LO or a seasoned pro looking to scale, this episode is packed with honest advice, smart strategies, and a whole lot of laughs.
In this powerful episode of The Way with Dino Katsiametis, Dino sits down with David Sidoni—realtor, national educator, podcast host, and self-proclaimed “guru for first-time home buyers.” David shares his journey from show business (Newsies, Disney, Michael Jackson, and more) to building a revolutionary system that empowers Gen Z and millennial buyers. Together, Dino and David dive into why the industry overlooks this massive market, how his “Last Lease Ever” program is changing lives, and why systems—not hustle alone—create lasting success. They also tackle AI’s role in real estate, market predictions, and the mindset shift from loan officer to true mortgage advisor. If you’re in real estate, lending, or simply want to understand the future of homeownership, this episode is packed with insights you can’t afford to miss
What does it take to stay relevant and impactful after four decades in the mortgage industry? In this episode of The Way with Dino Katsiametis, industry legend Dale Vermillion, founder of Mortgage Champions, shares his journey from selling pots and pans door-to-door to leading thousands in the mortgage world.
Key Insights from this Episode
Whether you’re a loan officer, leader, or entrepreneur, this conversation will inspire you to focus less on rates and more on impact, integrity, and people.
Struggling to turn Instagram followers into actual clients? In this episode of The Way with Dino Katsiametis, Dino sits down with Michelle Berman-Mikel—founder of Berman Media PD and creator of the Instagram Power Method—for a deep dive into using Instagram strategically (not stressfully).
Michelle shares how real estate professionals and mortgage brokers can stop winging it on social media and start building a personal brand that drives real business. You’ll learn how to balance value-driven content with authentic storytelling, avoid the traps of automation, and turn DMs into deals.
Key Insights from this Episode
Whether you’re a seasoned pro or Insta-anxious beginner, this episode delivers tactical tips and a fresh perspective that’ll change how you show up online.
Lead from the Level Above
Build Teams. Boost Results. Repeat.
Adopt the $8B Mindset
Reinvention to Real Talk
In this episode of The Way, Dino sits down with Greg Sher, seasoned mortgage executive, broadcaster, and founder of Citizens Lending Group, to discuss how to navigate market shifts, the role of relationships, and the impact of AI. With over 25 years in the industry and a track record that includes successfully integrating 106 employees into NFM Lending, Greg offers a unique perspective on growth and adaptation. His insights blend a broadcaster’s eye for storytelling with a mortgage professional’s focus on relationships and service.
This Model Drives $200M+
From Struggle to Standout
Pressure Builds Powerful People
Coached to a Billion
Habits Make the Millionaire
The Mortgage Model is Broken
Train Your Brain to Lead
Relationships over Refis
Shift Happens. Embrace It.
Lead Boldly. Love Fiercely.
Started at 40. Dominated.
What does it take to rebuild your life from devastating losses and emerge stronger than ever? In this revealing episode of The Way, Dino Katsiametis talks with Mike Benton, Senior Vice President of Responsive Mortgage and a visionary leader respected for his strategic innovation and relentless determination. Mike opens up about losing everything during the 2008 financial crisis, confronting personal struggles with alcohol, and how faith and decisive action became cornerstones of his remarkable turnaround.
Your Calendar Reveals Truth
Legacy Built on Leadership
Content that Builds Trust
Faith, Focus and Financial Freedom
Think Beyond the Close